CD Orders in June delayed...

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CD Orders in June delayed...

Postby Cralis on Sat 27 Jun 2015 18:28

After a customer inquired about a delayed CD order, I went looking and discovered something that all software developers dread...

On June 1st our ecommerce provider changed some servers and how they handle security. Because of this, our digital downloading application had to be changed. Whether it's a mistake on the original code from the software company we got it from, or the code I had to add to make it work with our setup, it created a silent error and failed to send our CD orders to the manufacturer.

I'm currently logged into the manufacturer and placing the orders manually. Every order will be fulfilled and will ship probably on Monday. I've already contacted the company that wrote our downloader software and we are trying to determine what the error is.

If any additional orders come in before I get it fixed, I will continue to place the orders the day they arrive.

If anyone has any questions or comments, please let me know.
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Cralis
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Location: Oregon, USA

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